Did you take my survey? Are you curious about the results? Well, read on!
First off, thank you to everyone who took it! I had 103 respondents! Second, OMG, you said such nice things! Whenever I’m feeling blue, I’ll have to remember to look at all the nice things you said about me and just bask in the love!
In general, a lot of the answers confirmed what I already knew: a lot more of my sales are at shows than online, and I sell a lot more of my hand dyed yarn than my handspun yarn or my hand dyed fiber. The latter makes sense since spinners want to spin their own (so they’re not buying handspun), and non-spinners and non-felters aren’t buying fiber, and also the handspun is more expensive.
But while the people who buy handspun are smaller in number, they’re quite enthusiastic about it and want more. Ditto with spinners and fiber.
I probably should have worded this question differently. “Keep everything the way it is” came out far ahead of everything else, but several people chose that in addition to one of the other choices, and one person noted “that would be keep everything ELSE the way it is.” Indeed.
Anyway, I will indeed be adding art yarns to the store (I already made two absolutely gorgeous corespun skeins, but they sold already at last Saturday’s Fleece Fair!) along with carded batts. I’ll be spinning more yarns (art yarns, and my other, whatever you want to call them yarns), and added them as fast as I can. And I’ll be keeping everything else more or less the way it is, though I’m phasing out a few things that have been very slow sellers. (If it’s a very slow seller, you probably haven’t bought it, but if you’re concerned, let me know.)
It was quite interesting to see the distribution of what fiber arts you guys do. As I suspected, you’re primarily knitters with a bunch of crocheters, spinners, weavers, and felters thrown in.
But when asked to pick just one?
You guys are some serious heavy duty Knitters. Several of you noted that you had a hard time choosing, or that it was really a tie between two or three. It’s ok, honey. You’re preaching to the choir.
The best thing was seeing that people really are happy with my products and customer service.
- How satisfied were you with your purchase(s)? On a scale of 1 (I wish I’d spent my money on something else.) to 10 (OMG it was the most exquisite thing I’ve ever bought!) — Rating Average 8.63
- How satisfied were you with the customer service you received? On a scale of 1 (Worst ever.) to 10 (Everyone should be so wonderful.) — Rating Average 9.28
lovefest comments I received!
“Your booth has been the highlight of several festivals I’ve attended.” — Heather
“Can’t wait to make a shawl with my Happy Fuzzy Yarn! So personable and fun! Booth was beautifully arranged and I love the name of Happy Fuzzy Yarn.” — DD
“Even during a show, you manage to be welcoming and helpful. I feel like so many hand-dyers grab onto fads and look to the same places for inspiration. I like your booth because it feels so different than the others. Thanks!” Abby M.
“Love your colorways and fiber choices. Just made my first purchases at YarnCon last fall and look forward to more in the future.” — Lindy S.
“Love the bright happy colors, as well as your base yarn.” — Artie M.
“You have a beautiful sense of color. I’m definitely going to be looking for you at Rhinebeck or next year’s VKLive. Can’t wait to use your yarn!” — Ruth G.
“The colors are wonderful – they drew me into your booth like a moth to the flame!” — Lea V.
“The colors of your fibers are wonderful! I recommended them to my local yarn shop and they now carry your yarn.” — Amy
“Met at Vogue Knitting Live in NYC!! OMG, I was like a kid in a candy store!! The colors!!! The colors!! Wish I lived close by..I would probably camp out where you live just to be surrounded by all the beautiful yarn. Truly amazing!!” — Diana M.
“Most vibrant and well-made handspun/dyed yarn at 2011 Stitches Midwest! (And I went to every vendor!) Keep up the great work! Beautiful stuff!” — Keri K.
“Beautiful yarn, the roving presented at VK live has inspired me to try spinning and felting.” — LaVerne
“Still drooling over it.” — Adele M.
“I love your fiber top and your yarns. Your yarns are exquisite! I’m glad I found your site.” — Doug D.
“Love all the colours and textures, it’s bliss!” — Nancy D.
“Everyone should be in Fiber Club! The club fee is reasonable and the fiber sent to your mailbox is very high quality! Great gift for Christmas, Birthday, Mother’s Day, Father’s Day…” — Sonya A.
My hope is that these rating and comments will encourage those people who are reluctant to buy yarn or fiber online to go ahead and take the plunge. Yes, it really is that good!